Term-based courses created in UNF’s Canvas LMS are retained for five years after the end of the term in which the course section was offered. Once the retention period passes, the term-based course is deleted during the next intersession, including all content and records of student activity. Additionally, user account […]
(Resolved) Some Users May Be Experiencing Issues with Canvas DocViewer
Instructure is reporting this issue resolved. — Instructure is reporting issues with Canvas DocViewer, preventing some users from accessing documents inside of their browsers. Documents are still accessible via download. For more information, please check the Instructure Status page for updates or contact cirtlab@unf.edu. Workaround: Although files may not be […]
Fall 2016 Term-based Canvas Courses to be Deleted in May 2022
Term-based courses created in UNF’s Canvas LMS are retained for five years after the end of the term in which the course section was offered. Once the retention period passes, the term-based course is deleted during the next intersession, including all content and records of student activity. Additionally, user account […]
Canvas Loading Issues for Some Chrome Users
Some Chrome browser users are currently experiencing issues when loading certain aspects of Canvas – including Gradebook, the Canvas Inbox, and/or Canvas Quizzes. This issue appears isolated to the Google Chrome browser. Canvas engineers are working on a solution. In the meantime, we recommend that instructors use Microsoft Edge, Safari, […]
Canvas Updates: SMS Removal, Honorlock, and More.
SMS Notification Option Removed Effective July 31, SMS (text message) notifications for Announcements and Grading will be removed from Canvas, and the SMS column will not display in the Notifications page. Users are encouraged to enable notifications via email or the Canvas mobile app as an alternative to SMS. Instructors […]
Big Blue Button Removal
Effective August 13, Conferences (Big Blue Button) will no longer be available for use within Canvas. Zoom will continue to be available both within Canvas and via the web portal at unf.zoom.us. Instructors and students may refer to CIRT’s Zoom webpage for additional resources on using Zoom. If you have any questions, please contact CIRT at cirtlab@unf.edu.
[Resolved] Canvas Outage – Gateway Time-Out
UPDATE: Users experienced errors when attempting to access Canvas from 4:29PM until 4:59PM today. This issue appeared to be vendor-related, and the vendor has announced the issue resolved. If users continue to experience issues please contact CIRT or the ITS Help Desk. ORIGINAL: Canvas users are experiencing long load times […]
Canvas Outage – Dropped Enrollments and Groups Memberships [Resolved]
On Jan 21 CIRT and the ITS Helpdesk received numerous reports of Canvas courses being unavailable to users. The enrollment package that runs at midnight each night appears to have removed a large number of users from their courses. A fix was applied and access to Canvas courses was restored […]
Canvas Updates: The New RCE, LaTeX, and more
The New RCE UNF’s current install of Canvas now defaults to the new Rich Content Editor, enhancing the content creation experience in Canvas. The following enhancements are included with this feature update: The Rich Content Editor expands to the full width of the browser and can also be expanded into […]
Updates in the 9-19-2020 Production Release
In this Canvas release (September 19), New Analytics provides downloadable CSV files for missing assignments, late assignments, excused assignments, the class roster, and course activity data. Updated Features New Analytics CSV reports
