In this Canvas release (October 17), users can view a list of recently visited pages in the Global Navigation Menu. Additionally, the user-level and course-level notification pages have been updated for design simplification in managing notifications in each location. New Features Global Navigation Recent History Updated Features Notifications Notification Preferences […]
Mastering and MyLabs Maintenance
Pearson has a planned maintenance window for October 24th, 2020 between 1 am and 9 am EST for the following products: XL-based MyLabs (math, business, English, health science, and careers & nursing), Pegasus-based MyLabs (World languages, IT, communication, political science), , Mastering, Revel, Enhanced Revel, MyLabsPlus, Learning Catalytics/ Live Response, […]
Updates in the 9-19-2020 Production Release
In this Canvas release (September 19), New Analytics provides downloadable CSV files for missing assignments, late assignments, excused assignments, the class roster, and course activity data. Updated Features New Analytics CSV reports
Some Canvas Enrollments Being Dropped [RESOLVED]
Some users are reporting that they are being removed from Canvas courses that they are enrolled in. CIRT and ITS are investigating the issue, and we will provide updates as we find more information. UPDATE 9/13/2020 3:15 pm EST: All enrollments have been restored. If you have any questions, please […]
Canvas Maintenance Event Sept. 18
On Sept. 18 at 3:40 am, Canvas will be undergoing a mandatory database update which will last up to 10 minutes. They expect less than 5 minutes of that will impact Canvas’s availability to users. If you have any questions please do not hesitate to contact CIRT at cirtlab@unf.edu.
Google Apps LTI Maintenance Event August 29th
Instructure is updating the database capacity for the Google Apps LTI on August 29th at 1 am. The maintenance will last for an hour, and there may be downtime for the integration of up to 15 minutes at the end of the maintenance window. If you have any questions, please […]
Data Loss in Canvas for New Analytics Weekly Online Activity View
Due to an unprecedented volume of requests coming to Canvas application servers, Instructure’s data sharing process has experienced some data loss on 8/24, 8/25, and 8/26. They are estimating only a 20% loss, and are still able to deliver partial request data for those dates. Instructure does not have a […]
Some Users Receiving Errors When Downloading Files From Canvas [RESOLVED]
Some users are receiving errors when downloading files from Canvas. Instructure is aware of the issue and working to resolve it. Resolved 8/25/2020: Instructure implemented a fix and all systems are operational. If you have any questions, please do not hesitate to contact CIRT at cirtlab@unf.edu
Canvas Studio Requests Taking Longer Than Normal [RESOLVED]
Some users may experience slowness when using Canvas Studio. Instructure is currently investigating the situation. Resolution 8/24/2020: Instructure deployed a fix which solved the long load times in Canvas Studio. If you have any questions, please do not hesitate to contact CIRT at cirtlab@unf.edu
Canvas Running Slow [RESOLVED]
Some users are experiencing slowness when navigating in Canvas. Instructure is aware of the issue and are working on a fix. Resolved 8/24/2020 3:13 pm EST: Instructure reports that load times have returned to normal, and that they are continuing to monitor the situation. If you have any questions, please […]
