Canvas Outage – Dropped Enrollments and Groups Memberships [Resolved]

On Jan 21 CIRT and the ITS Helpdesk received numerous reports of Canvas courses being unavailable to users. The enrollment package that runs at midnight each night appears to have removed a large number of users from their courses. A fix was applied and access to Canvas courses was restored for all users at around 1 pm.

The following day, some users were still reporting issues with group memberships after Canvas course access was restored. At 7pm, group memberships within courses were restored for all students. Please contact CIRT at if you have any additional questions or concerns.