11:07 am the Canvas DevOps team has found the root cause and implemented a fix. We see normal job processes returning and have ramped up resources to process any backlogged jobs. Users may see longer than normal job process times, this will affect users downloading files, uploading files, downloading gradebook […]
Canvas Submission Issue 11/6/18 – Resolved
3:15PM Canvas engineers have implemented a fix for the page errors. 2:30 PM Some users are unable to submit files to Assignments, and receive a page error. Please note this issue is not affecting all users. Canvas engineers are investigating the root cause. They may have found a potential cause, but they are still […]
Canvas Outage Update – Resolved
On August 28th between 7:52 PM and 8:13 PM ET, some users were unable to access Canvas. Canvas’s DevOps team has ensured the site is available and running normally. We apologize for any trouble this caused for you, especially as it is the start of semester. We will keep an eye […]
8/19/18 – Mywings and Canvas Sign On Issues -Resolved
2:35PM Sunday August 19th, users can now access both Canvas and Mywings after clearing cache and cookies or changing browsers. As of 12:58PM Sunday, August 19th, Mywings and Canvas are not accessible to some users. Users receive HTTP Status 500 when trying to access Mywings and a failed to log in screen […]
Temporary WileyPLUS Catalog Issue – 8/16/18 -Resolved
This issue has been resolved. We apologize for this inconvenience, but our WileyPLUS catalog is currently unavailable due to technical issues, but users are still able to log in to the site. If you’re a WileyPLUS user, please go here: https://www.wileyplus.com/WileyCDA/ If you’re a WileyPLUS (next generation) user, please go […]
2/22/2018 – Canvas Enrollments 1st Update
As of 6:34PM Thursday, Feb. 22nd the following Canvas enrollments are still being worked on. Outstanding Items: Groups inside courses GROUP courses with manual enrollments Fixed: Spring 2018 courses Spring First Half & Second Half courses All previous term courses (2016 & 2017 courses in Canvas) Self-enroll courses & GROUPs […]
2/22/2018 – Canvas Enrollments
As of 8:45AM Thursday, Feb. 22nd the following Canvas enrollments are still being worked on. Outstanding Items: Groups inside courses GROUP courses with manual and/or self-enrollments All previous term courses (2016 & 2017 courses in Canvas) Fixed: Spring 2018 courses Spring First Half & Second Half courses Faculty SANDBOX courses […]
2/21/2018 – Canvas Availability – UPDATE
At 6:17PM Spring 2018 enrollments have been restored, previous term and non-term based enrollments are still being worked on. At 4:50PM the Spring 2018 enrollments are still processing. At 3:01PM user accounts have been restored in Canvas, but course enrollments are still being worked on. As of 1:10PM Wednesday, Feb. […]
1/24/2018 – Canvas Slowness – Resolved
Canvas sent the following message to admins at 10:42AM 1/24, “Canvas reached normal performance again at 8:19 AM MT (10:19 AM ET, 7:19 AM PT). We sincerely apologize for the trouble this incident caused for your users” As of 10:18AM Wednesday, Jan. 24th Canvas has reported slowness and longer than […]
11/1/2017 – Issue with Embedded File Links – Resolved 11/3
On 11/7/2017 @6:26PM Canvas announced the patch they put in place to retroactively fix broken file and image links was successful. Original message follows. “Hello — The fix we mentioned last week, to update links in course objects that had been created between 28 October and 3 November, has been […]
