At 4:30PM 8/22 the problem with SIS changes not appearing in Canvas has been resolved. As of 10:00AM Tuesday, August 22nd ITS is addressing an issue that is causing delays in student and course enrollment updates in Canvas. Typically enrollments update hourly in Canvas, but they may take longer until […]
6/6/2017 – ePortfolio Issue in Canvas – Resolved
On Wednesday, June 7th @1:44PM EST, Canvas announced the issue with ePortfolio is fixed. Original message below: Resolved – Our engineering team was able to identify the cause of the issue and deploy a resolution. Users should now be able to save content in ePortfolios. We apologize for the inconvenience […]
5/15/2017 – Canvas Support Phone Quality Issue (resolved)
At 3:20PM on Monday, May 15th Canvas informed us of an issue they were experiencing with their support team’s phone system. They reported the issue fixed, same day, at 4:20PM. Below is the original message. -LMS Team The phone system used by our Canvas Support team is currently having trouble, […]
4/18/2017 – Intermittent Canvas Slowness
Canvas announced there was intermittent slowness in the system from 9:30AM until 2:30PM EST that may have effected some users. Below is their original message. -LMS Team Canvas Incident Report Some users saw job related slowness today between 7:30 MDT and 12:30 MDT Summary Some users saw long wait times […]
3/17/2017 – Blackboard Login Issue – Resolved
At 1:19PM Blackboard access was restored. As of 10:27AM Blackboard logins are unavailable. ITS has been informed and are investigating the issue. -LMS Team
3/13/2017 – Canvas Issues
At 12:30PM Canvas announced services are coming back online and they will announce once they are confident there are no longer any issues. At 11:59AM Canvas announced they are working on a solution that may be in place within 25 minutes. At 11:23AM Canvas announced they are continuing to investigate […]
2/28/2017 – Blackboard Services Status
Due to the current issue with Amazon Web Services some Blackboard functionality is not working or is running slow. This includes the Crocdoc Viewer in the inline grading tool, SafeAssign, and publisher integrations. For more information see, http://status.blackboard.com/. -LMS Team
2/28/2017 – Canvas Availability
As of 9:38PM Canvas announced all notifications have process and there will be no further delays. As of 8:16PM Canvas confirmed all services are continuing to run properly, but due to the extended outage there is a delay in notifications being sent. Canvas assured its users that the notifications are […]
2/10/2017 – SafeAssign Unavailable
At 3:10PM, Feb. 10th CIRT began receiving reports that SafeAssign is unavailable in Blackboard. When an instructor clicks the SafeAssign tool link they are redirected back to the Blackboard homepage. ITS has been informed of the problem and is investigating. We will post updates as we receive them. -LMS Team
1/10/2017 – Canvas Chat (Updated Fixed)
As of 1:00PM, Jan. 10th, 2017 Canvas announced the Chat tool fixed. Please contact CIRT at cirtlab@unf.edu or 620-3927 if you are still experiencing issues. As of 11:44AM, Jan. 10th, 2017 the Chat tool in Canvas courses is not working. We have confirmed with Canvas support that it is an […]