Some Chrome browser users are currently experiencing issues when loading certain aspects of Canvas – including Gradebook, the Canvas Inbox, and/or Canvas Quizzes. This issue appears isolated to the Google Chrome browser. Canvas engineers are working on a solution. In the meantime, we recommend that instructors use Microsoft Edge, Safari, […]
Big Blue Button Removal
Effective August 13, Conferences (Big Blue Button) will no longer be available for use within Canvas. Zoom will continue to be available both within Canvas and via the web portal at unf.zoom.us. Instructors and students may refer to CIRT’s Zoom webpage for additional resources on using Zoom. If you have any questions, please contact CIRT at cirtlab@unf.edu.
Canvas Community currently unavailable [RESOLVED]
The Canvas Community site is currently requesting a password when users attempt to access it. Instructure is aware of the issue and are working on resolving it. You can still view help articles on the Canvas Guides site. CIRT will provide updates as we get them. If you have any […]
Canvas and Upcoming Chrome Release
The newest version of Chrome is changing how it handles cookies (you can read about these changes on the Chromium Blog. Because these changes could cause issues with some of the integrations we currently have in Canvas, CIRT has gone through and tested all of the current Canvas wide integrations. […]
Updates in the 5-11-2019 Production Release
In this Canvas release (May 11), Arc has been renamed to Canvas Studio. This naming convention does not change any of the features of the tool itself. Additionally, starting August 3rd Internet Explorer 11 will no longer be supported as a Canvas browser. Other updates are also available in various […]
1/13/2017 – Canvas Support Phone Interruption (resolved)
@4:30AM 1/14/2018 Canvas Support reported they experienced problems with their phone system that prevented them from receiving support calls for 3 hours. Canvas’s original statement: “Hi Admins — Phone Support was unavailable or intermittent from 9:14 PM until 12:15 AM MST this morning affecting both incoming and outgoing calls. We immediately […]
8/23/2016 – Canvas Enrollments
CIRT has received reports of problems with student enrollments not updating in Canvas courses. ITS is aware of the issue and working on a resolution. We will post updates as we receive them. -Bb Team
