Some users are experiencing slowness when navigating in Canvas. Instructure is aware of the issue and are working on a fix. Resolved 8/24/2020 3:13 pm EST: Instructure reports that load times have returned to normal, and that they are continuing to monitor the situation. If you have any questions, please […]
Zoom Partial Outage [RESOLVED]
Some users are experiencing issues when attempting to start or join Zoom meetings, and when attempting to log in to Zoom. Zoom is aware of the issue and is working on a fix. You can check the status of the issue on Zoom’s Status Page, and we will also update […]
Office 365 integration interruption [RESOLVED]
Between 10 am and 11:30 am on August 17, 2020, users were unable to use the Office 365 LTI for any course content in Canvas due to a high volume of requests. Instructure became aware of the issue, and implemented a fix at 10:50 am, and users were able to […]
Slowness when creating Quizzes in Canvas [RESOLVED}
On August 13, 2020 some users may have experienced slowness when starting Quizzes in Canvas. This issue was resolved on August 13th at 9:37 pm. If you have any questions, please do not hesitate to contact CIRT at cirtlab@unf.edu
Canvas Community currently unavailable [RESOLVED]
The Canvas Community site is currently requesting a password when users attempt to access it. Instructure is aware of the issue and are working on resolving it. You can still view help articles on the Canvas Guides site. CIRT will provide updates as we get them. If you have any […]
SCORM Issues in Canvas [RESOLVED]
The SCORM integration with Canvas is currently having issues with reporting grades correctly if the user is using any of the following browsers: v 27 Firefox Mobile browser v 13.1 Safari desktop Canvas Student App v 84 Chrome Desktop v 84 Chrome Mobile Browser Taking an assignment in any of […]
Canvas inaccessible [RESOLVED]
When navigating to canvas.unf.edu or via link in myWings, users are receiving an error. CIRT and ITS are currently investigating the issue. We will provide updates as we get more information. Resolution: Instructure implemented a fix, and the issue should be resolved. If you have any questions, please do not […]
Some Summer B Courses Not Appearing in Canvas [RESOLVED]
CIRT has been made aware that some Summer B courses are not appearing in Canvas. At this time, we are confident that we will be able to restore the courses with all of the content. We will restore the courses once we have been able to determine the root cause […]
Some User Experienced 504 Errors on Canvas[RESOLVED]
On June 5th at 8:39 p.m., some users in Canvas may have experienced 504 errors. Instructure resolved the issue at 12:56 a.m. June 6th. If you have any questions, please do not hesitate to contact CIRT at cirtlab@unf.edu.
Some Users Experiencing Unexpected Behavior when adding Questions to Canvas Quizzes [RESOLVED]
Some users are experiencing unexpected behavior when adding questions to quizzes and scrolling. CIRT and ITS are currently investigating the issue, and we will post updates as get more information. May 4th: The issue was caused by an update pushed by a vendor. They reverted the change, and the RCE […]
