SCORM Issues in Canvas [RESOLVED]

The SCORM integration with Canvas is currently having issues with reporting grades correctly if the user is using any of the following browsers:

  • v 27 Firefox Mobile browser
  • v 13.1 Safari desktop
  • Canvas Student App
  • v 84 Chrome Desktop
  • v 84 Chrome Mobile Browser

Taking an assignment in any of those browsers will return a grade of 0 regardless of the score achieved in the SCORM assignment.

The following browsers report correctly:

  • Safari Mobile Browser
  • Firefox Desktop Browser

Instructure is currently aware of the issue, and are working on implementing a fix. We will update this post as we get more information.

Update 10/2/2020: Instructure will be performing an upgrade to the SCORM LTI on October 10th, 2020 starting at 3 am EST, which will last up to 6 hours. Users may be unable to access the tool for the duration of the maintenance.

Resolution 10/10/2020: The SCORM LTI was updated, and should now function across all browsers.

If you have any questions, please do not hesitate to contact CIRT at