As of 9:38PM Canvas announced all notifications have process and there will be no further delays.
As of 8:16PM Canvas confirmed all services are continuing to run properly, but due to the extended outage there is a delay in notifications being sent. Canvas assured its users that the notifications are processing, but they may take up to 1.5 hours to go through.
As of 6:09PM Canvas announced all functionality has been restored and they are continuing to monitor the system to ensure there are no lingering issues.
As of 3:35PM Tuesday, Feb. 28th limited Canvas availability has been restored. Users can login to Canvas, but some services may not be available and you are to expect extreme slowness between page view and content loading in courses.
As of 1:17PM Tuesday, Feb. 28th Canvas is experiencing issues with their web services affecting Canvas availability. Their original message posted below.
Feb 28, 15:59 MST
Feb 28, 14:37 MST
Feb 28, 14:15 MST
Feb 28, 13:54 MST
Update – AWS is still working through their recovery process. Unfortunately, the number of Amazon services that have been impacted has grown in the time it took to find the root cause, and it will be a significant effort on their side to recover all of the services. They are understandably starting with the most critical ones. Since Canvas depends on so many of their services, a full recovery may still take some time.
On our side, our DevOps team has moved on to other ideas about how to get from a “service disruption” state to a “degraded performance” state in Canvas. We are also discussing the plans for addressing similar circumstances in the future, though our options are limited due to the perniciousness of this incident; but we are considering all options at this time.
Feb 28, 13:45 MST
Feb 28, 13:05 MST
Feb 28, 12:29 MST
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Feb 28, 11:52 MST
Feb 28, 11:27 MST
Feb 28, 11:18 MST
Feb 28, 11:03 MST
Feb 28, 10:50 MST
Checkout http://status.instructure.com/ for real-time service status.
We will continue to post updates as we receive them.