Currently, users who access Turnitin may not receive Similarity Reports. Turnitin believes they have identified the problem and are taking the necessary steps to restore functionality as soon as possible.
December 5th, 2019 8:33 a.m.: Turnitin is implementing a fix for this issue, which should restore all functionality.
December 5th, 2019 10:27 a.m.: Turnitin has fully implemented a fix, and all functionality has been restored.
We will provide updates as we get them.