[Resolved] Canvas Outage – The Website Under Heavy Load

Update (10:52 am): Instructure is reporting the issues with error pages and slowness as resolved. Please contact cirtlab if you are still experiencing issues.


 

Update (9:20 am):  Login now appears to be working for some users, but course loading time may be slow. The vendor has identified the issue and a fix is being implemented.


 

Update (8:48 am): Canvas, UNF’s learning management system, is currently unavailable due to an issue with the vendor’s network. The following error is appearing for some users:

This website is under heavy load (request timed out)
We’re sorry, too many people are accessing this website at the same time. We’re working on this problem. Please try again later.

We are investigating the issue now. This post will be updated when the issue has been resolved.