There is currently an issue with Turnitin where it does not show the similarity report to students until a grade is entered for the assignment, even if the setting is set to show the report immediately. The issue has been reported to the vendor and this post will be updated […]
Updates in the 7-13-2019 Production Release
In this Canvas release (July 13), the New Gradebook now includes a grade posting policy, which sets how grades and comments are released to students. Additionally Arc has been renamed Canvas Studio, and instructors can receive notifications when there are comments on a Canvas Studio video. Release notes also include […]
Turnitin Plagiarism Framework Outage – Resolved
The Turnitin Plagiarism Framework is currently unavailable. When attempting to create a Turnitin assignment, or attempting to navigate to a Similarity Report, users will see an error reading “Sorry, we could not process your request. API product inactive or expired.” However, Similarity scores are still visible in Speedgrader and the […]
Arc in Canvas Outage – Resolved
Due to the planned update to Arc renaming and re-branding it Canvas Studios, the Arc tool is currently unavailable. According to Instructure, it should be back by 2 a.m. July 2nd at the latest. We will continue to monitor the issue and provide updates as they become available. Update 5:17pm- […]
Canvas Login Issues 6/28 – Resolved
On Saturday, June 28th around 9 a.m. the Helpdesk began receiving calls that users were having difficulty logging in to Canvas. After investigating further, it was determined that there was an issue with the authentication type. A fix was implemented at 1:45 p.m. and users should now be able to […]
Updates in the 6-22-2019 Production Release
In this Canvas release (June 22), when students are not allowed to edit or delete their own discussion posts, the Settings menu for a discussion shows those features have been disabled. Canvas and Instructure logos have been updated throughout the interface. Other updates are also available in various APIs and […]
Updates in the 6-01-2019 Production Release
In this Canvas release (June 1), the Compose Message window does not include an option to remove previously received messages. Additionally, DocViewer will no longer remove empty rows in XLSL files while previewing, and will correctly render graph data and legends. Other updates are also available in various APIs and […]
Updates in the 5-11-2019 Production Release
In this Canvas release (May 11), Arc has been renamed to Canvas Studio. This naming convention does not change any of the features of the tool itself. Additionally, starting August 3rd Internet Explorer 11 will no longer be supported as a Canvas browser. Other updates are also available in various […]
Updates in the 4-20-2019 Production Release
In this Canvas release (April 20), the BigBlueButton Conferences interface has been redesigned using HTML5 for improved usability. Other updates are also available in various APIs and documentation. Production release notes also include fixed bugs. View the Canvas Production Release Notes (2019-04-20) New Features Account Settings Content Security Policy Updated Features […]
Canvas Importing and Exporting Slowness – Resolved
11:07 am the Canvas DevOps team has found the root cause and implemented a fix. We see normal job processes returning and have ramped up resources to process any backlogged jobs. Users may see longer than normal job process times, this will affect users downloading files, uploading files, downloading gradebook […]