Turnitin will take a 6 hour maintenance window on August 1st, 2020 from 11 am to 5 pm, and may be unavailable during that time. If you have any questions, please do not hesitate to contact CIRT at firstname.lastname@example.org
There will be a brief maintenance event on Canvas on July 22nd. It will last up to 30 minutes and will occur at 1 a.m. You may not be able to access Canvas for up to 15 minutes while this event is underway. If you have any questions, please do […]
When navigating to canvas.unf.edu or via link in myWings, users are receiving an error. CIRT and ITS are currently investigating the issue. We will provide updates as we get more information. Resolution: Instructure implemented a fix, and the issue should be resolved. If you have any questions, please do not […]
CIRT has been made aware that some Summer B courses are not appearing in Canvas. At this time, we are confident that we will be able to restore the courses with all of the content. We will restore the courses once we have been able to determine the root cause […]
On June 5th at 8:39 p.m., some users in Canvas may have experienced 504 errors. Instructure resolved the issue at 12:56 a.m. June 6th. If you have any questions, please do not hesitate to contact CIRT at email@example.com.
Some users are experiencing unexpected behavior when adding questions to quizzes and scrolling. CIRT and ITS are currently investigating the issue, and we will post updates as get more information. May 4th: The issue was caused by an update pushed by a vendor. They reverted the change, and the RCE […]
Instructure is performing a maintenance event on Mastery Paths on June 10th at 12:30 am. Instructors will be unable to edit Mastery Path requirements and students will not be able to unlock new paths for up to 15 minutes. After the maintenance is complete any student Mastery Path progression will […]
On May 16th Instructure will be upgrading the capacity of the databases for the Google and Office 365 integrations. The maintenance will start at 3 a.m. and will last up to two hours. Users will be unable to access the integrations for the duration of this maintenance. If you have […]
There will be a brief maintenance event performed on April 29th. It will last up to 30 minutes and is occurring at 3 a.m. Users will not be able to access Canvas for up to 5 minutes with the event is underway. If you have any questions, please do not […]
Some users are experiencing issues when attempting to record or upload videos to Canvas Studio. CIRT is aware of the issue and investigating it now. UPDATE: This issue was resolved at 7:25 p.m. on April 5th, 2020.