In this Canvas release (August 17), the Conferences interface (BigBlueButton) supports breakout rooms and closed captioning. Additionally, Conferences is WCAG 2.0 AA Accessible, with some exceptions. In Discussions, the option for students to add file attachments is enabled by default. As part of the new update schedule, Production Releases no […]
Canvas Studio upload issue – Resolved
There is currently an issue when using the Screen casting option of Canvas studio; it will encode, but will not upload the video. CIRT is currently working with Instructure on resolving the issue. We will update as we get more information. UPDATE: This issue seems specific to connections on the […]
GROUP courses students removed 7-25-2019 -RESOLVED
On July 25th, we became aware of an issue in which all the students in group courses who had been added via automated enrollment had been removed. Working with Instructure, the issues was identified and resolved by 4 pm that day.
Problem with Students Viewing TurnItIn Originality Report in Canvas, 7-22-19 RESOLVED
There is currently an issue with Turnitin where it does not show the similarity report to students until a grade is entered for the assignment, even if the setting is set to show the report immediately. The issue has been reported to the vendor and this post will be updated […]
Updates in the 7-13-2019 Production Release
In this Canvas release (July 13), the New Gradebook now includes a grade posting policy, which sets how grades and comments are released to students. Additionally Arc has been renamed Canvas Studio, and instructors can receive notifications when there are comments on a Canvas Studio video. Release notes also include […]
Turnitin Plagiarism Framework Outage – Resolved
The Turnitin Plagiarism Framework is currently unavailable. When attempting to create a Turnitin assignment, or attempting to navigate to a Similarity Report, users will see an error reading “Sorry, we could not process your request. API product inactive or expired.” However, Similarity scores are still visible in Speedgrader and the […]
Arc in Canvas Outage – Resolved
Due to the planned update to Arc renaming and re-branding it Canvas Studios, the Arc tool is currently unavailable. According to Instructure, it should be back by 2 a.m. July 2nd at the latest. We will continue to monitor the issue and provide updates as they become available. Update 5:17pm- […]
Canvas Login Issues 6/28 – Resolved
On Saturday, June 28th around 9 a.m. the Helpdesk began receiving calls that users were having difficulty logging in to Canvas. After investigating further, it was determined that there was an issue with the authentication type. A fix was implemented at 1:45 p.m. and users should now be able to […]
Updates in the 6-22-2019 Production Release
In this Canvas release (June 22), when students are not allowed to edit or delete their own discussion posts, the Settings menu for a discussion shows those features have been disabled. Canvas and Instructure logos have been updated throughout the interface. Other updates are also available in various APIs and […]
Updates in the 6-01-2019 Production Release
In this Canvas release (June 1), the Compose Message window does not include an option to remove previously received messages. Additionally, DocViewer will no longer remove empty rows in XLSL files while previewing, and will correctly render graph data and legends. Other updates are also available in various APIs and […]