On August 13, 2020 some users may have experienced slowness when starting Quizzes in Canvas. This issue was resolved on August 13th at 9:37 pm. If you have any questions, please do not hesitate to contact CIRT at cirtlab@unf.edu
Canvas Community currently unavailable [RESOLVED]
The Canvas Community site is currently requesting a password when users attempt to access it. Instructure is aware of the issue and are working on resolving it. You can still view help articles on the Canvas Guides site. CIRT will provide updates as we get them. If you have any […]
Updates in the 7-18-2020 Production Release
In this Canvas release (July 18), multiple previously introduced features are being enforced for all Canvas customers. Additionally, the code file that manages the Canvas supported browser banner will be updated to reflect the two most recent versions of Firefox and Chrome. The Alexa Canvas Skill is deprecated and will […]
Office 365 LTI Maintenance in Canvas July 31st
The Office 365 LTI will be receiving maintenance on July 31st at 1:30 am that will last up to 30 minutes. The tool may be inaccessible for the duration of this maintenance. If you have any questions, please do not hesitate to contact CIRT at cirtlab@unf.edu
SCORM Issues in Canvas [RESOLVED]
The SCORM integration with Canvas is currently having issues with reporting grades correctly if the user is using any of the following browsers: v 27 Firefox Mobile browser v 13.1 Safari desktop Canvas Student App v 84 Chrome Desktop v 84 Chrome Mobile Browser Taking an assignment in any of […]
Turnitin Scheduled Maintenance August 1st, 2020
Turnitin will take a 6 hour maintenance window on August 1st, 2020 from 11 am to 5 pm, and may be unavailable during that time. If you have any questions, please do not hesitate to contact CIRT at cirtlab@unf.edu
Canvas Maintenance 7/22/2020
There will be a brief maintenance event on Canvas on July 22nd. It will last up to 30 minutes and will occur at 1 a.m. You may not be able to access Canvas for up to 15 minutes while this event is underway. If you have any questions, please do […]
Canvas inaccessible [RESOLVED]
When navigating to canvas.unf.edu or via link in myWings, users are receiving an error. CIRT and ITS are currently investigating the issue. We will provide updates as we get more information. Resolution: Instructure implemented a fix, and the issue should be resolved. If you have any questions, please do not […]
Some Summer B Courses Not Appearing in Canvas [RESOLVED]
CIRT has been made aware that some Summer B courses are not appearing in Canvas. At this time, we are confident that we will be able to restore the courses with all of the content. We will restore the courses once we have been able to determine the root cause […]
Some User Experienced 504 Errors on Canvas[RESOLVED]
On June 5th at 8:39 p.m., some users in Canvas may have experienced 504 errors. Instructure resolved the issue at 12:56 a.m. June 6th. If you have any questions, please do not hesitate to contact CIRT at cirtlab@unf.edu.