On Saturday, June 28th around 9 a.m. the Helpdesk began receiving calls that users were having difficulty logging in to Canvas. After investigating further, it was determined that there was an issue with the authentication type. A fix was implemented at 1:45 p.m. and users should now be able to […]
Updates in the 6-22-2019 Production Release
In this Canvas release (June 22), when students are not allowed to edit or delete their own discussion posts, the Settings menu for a discussion shows those features have been disabled. Canvas and Instructure logos have been updated throughout the interface. Other updates are also available in various APIs and […]
Updates in the 6-01-2019 Production Release
In this Canvas release (June 1), the Compose Message window does not include an option to remove previously received messages. Additionally, DocViewer will no longer remove empty rows in XLSL files while previewing, and will correctly render graph data and legends. Other updates are also available in various APIs and […]
Updates in the 4-20-2019 Production Release
In this Canvas release (April 20), the BigBlueButton Conferences interface has been redesigned using HTML5 for improved usability. Other updates are also available in various APIs and documentation. Production release notes also include fixed bugs. View the Canvas Production Release Notes (2019-04-20) New Features Account Settings Content Security Policy Updated Features […]
Canvas Importing and Exporting Slowness – Resolved
11:07 am the Canvas DevOps team has found the root cause and implemented a fix. We see normal job processes returning and have ramped up resources to process any backlogged jobs. Users may see longer than normal job process times, this will affect users downloading files, uploading files, downloading gradebook […]
Updates in the 9-15-2018 Production Release
In this Canvas release (September 15),Gradebook CSV import files support updates for custom columns. The SpeedGrader sidebar includes a link to export submission comments as a PDF when the assignment is visible to students. Conferences supports WebRTC web screen sharing for presenters and HTML5 participant conference viewing in mobile browsers. For all […]
Canvas Outage Update – Resolved
On August 28th between 7:52 PM and 8:13 PM ET, some users were unable to access Canvas. Canvas’s DevOps team has ensured the site is available and running normally. We apologize for any trouble this caused for you, especially as it is the start of semester. We will keep an eye […]
Updates in the 8-25-2018 Production Release
In this Canvas release (August 25), the Mark as Done module requirement synchronizes with the student Dashboard List View and Card View to-do list to automatically complete items that have been marked as done. For instructors using the Scheduler tool in the Calendar, the Calendar Feed link includes Scheduler appointment details […]