announcement – UNF Canvas Knowledge Base

Spring 2017 Term-Based Canvas Courses to be Deleted in August 2022

Katie Commissaris — Thu, 14 Jul 2022 01:07:11 +0000

Term-based courses created in UNF’s Canvas LMS are retained for five years after the end of the term in which the course section was offered. Once the retention period passes, the term-based course is deleted during the next intersession, including all content and records of student activity.

Additionally, user account and associated data will be deleted from Canvas only after the user is no longer an active faculty, student, or staff and the user is no longer associated with any term-based courses in Canvas. This change provides instructors and academic departments with access to records of instructional activity for the full 5-year retention period for all semesters from Fall 2021 forward.

Spring 2017 courses will be deleted during the August 2022 intercession. Questions about the Canvas Data and Account Retention Policies can be directed to cirtlab@unf.edu

Fall 2016 Term-based Canvas Courses to be Deleted in May 2022

Katie Commissaris — Wed, 13 Apr 2022 02:11:49 +0000

Fall 2016 courses will be deleted during the May 2022 intercession. Questions about the Canvas Data and Account Retention Policies can be directed to cirtlab@unf.edu

Turnitin Scheduled Maintenance August 1st, 2020

Daniel Mainwaring — Mon, 13 Jul 2020 16:46:54 +0000

Turnitin will take a 6 hour maintenance window on August 1st, 2020 from 11 am to 5 pm, and may be unavailable during that time.

If you have any questions, please do not hesitate to contact CIRT at cirtlab@unf.edu

Canvas Maintenance 7/22/2020

Daniel Mainwaring — Thu, 09 Jul 2020 12:24:11 +0000

There will be a brief maintenance event on Canvas on July 22nd. It will last up to 30 minutes and will occur at 1 a.m. You may not be able to access Canvas for up to 15 minutes while this event is underway.

If you have any questions, please do not hesitate to contact CIRT at cirtlab@unf.edu

Google and Office 365 Integration Maintenance May 16th

Daniel Mainwaring — Fri, 08 May 2020 13:08:55 +0000

On May 16th Instructure will be upgrading the capacity of the databases for the Google and Office 365 integrations. The maintenance will start at 3 a.m. and will last up to two hours. Users will be unable to access the integrations for the duration of this maintenance.

If you have any questions, please reach out to CIRT at cirtlab@unf.edu.

Canvas Maintenance on 4/29

Daniel Mainwaring — Tue, 21 Apr 2020 12:14:58 +0000

There will be a brief maintenance event performed on April 29th. It will last up to 30 minutes and is occurring at 3 a.m. Users will not be able to access Canvas for up to 5 minutes with the event is underway.

If you have any questions, please do not hesitate to contact CIRT at cirtlab@unf.edu

Canvas Studio may take longer to encode media

Daniel Mainwaring — Sun, 29 Mar 2020 12:18:32 +0000

Due to the large spike in usage, Canvas Studio may take longer than normal to encode media. Media will still encode and upload, it may just take slightly longer than normal. Instructure is aware of and working on the issue.

Scheduled downtime for Pearson Courseware March 28th

Daniel Mainwaring — Thu, 27 Feb 2020 15:37:09 +0000

On March 28th from 1 a.m. to 9 a.m. many of the Pearson integrations will be down for maintenance. Students and instructors will either see an explanatory splash page, or potentially see an error. An alert will also be posted in the Pearson courseware 72 hours ahead of time.

Canvas and Upcoming Chrome Release

Daniel Mainwaring — Fri, 31 Jan 2020 17:56:32 +0000

The newest version of Chrome is changing how it handles cookies (you can read about these changes on the Chromium Blog.

Because these changes could cause issues with some of the integrations we currently have in Canvas, CIRT has gone through and tested all of the current Canvas wide integrations. We believe the majority of them should have no issue, and in cases where we did find an issue we have reached out to those who may be effected.

If you do encounter an issue, please do not hesitate to contact CIRT at 904-620-3927 or at cirtlab@unf.edu.

Canvas: Scheduled Attendance (Roll Call) Maintenance on 7/30/2018 at 12:00 AM

Sam Maletta — Tue, 17 Jul 2018 15:41:46 +0000

At 11:00AM Monday, July 16th Canvas Support announced a maintenance they must conduct on July 30th @12:00AM. Their original message follows.

Canvas Status Update
Scheduled Attendance (Roll Call) maintenance on 7/30/2018 at 9:00 PM PST (12:00 AM EST)

Hi Admins—

We’ll be performing maintenance on the Attendance (Roll Call) tool in Canvas on Monday, July 30th starting at 9:00 PM PST / 12:00 AM EST. Your users will not be able to access the Attendance interface to take new attendance or generate attendance reports for up to an hour during this maintenance event.

Please contact your Customer Success Manager if you have any questions or concerns.

Thanks,

Canvas Support

-LMS Team