On July 25th, we became aware of an issue in which all the students in group courses who had been added via automated enrollment had been removed. Working with Instructure, the issues was identified and resolved by 4 pm that day.
Updates in the 7-13-2019 Production Release
In this Canvas release (July 13), the New Gradebook now includes a grade posting policy, which sets how grades and comments are released to students. Additionally Arc has been renamed Canvas Studio, and instructors can receive notifications when there are comments on a Canvas Studio video. Release notes also include […]
Turnitin Plagiarism Framework Outage – Resolved
The Turnitin Plagiarism Framework is currently unavailable. When attempting to create a Turnitin assignment, or attempting to navigate to a Similarity Report, users will see an error reading “Sorry, we could not process your request. API product inactive or expired.” However, Similarity scores are still visible in Speedgrader and the […]
Arc in Canvas Outage – Resolved
Due to the planned update to Arc renaming and re-branding it Canvas Studios, the Arc tool is currently unavailable. According to Instructure, it should be back by 2 a.m. July 2nd at the latest. We will continue to monitor the issue and provide updates as they become available. Update 5:17pm- […]
Canvas Login Issues 6/28 – Resolved
On Saturday, June 28th around 9 a.m. the Helpdesk began receiving calls that users were having difficulty logging in to Canvas. After investigating further, it was determined that there was an issue with the authentication type. A fix was implemented at 1:45 p.m. and users should now be able to […]