11/20/2016 – Blackboard Unavailable

At 9:34AM Sunday, Nov. 20th ITS announced Blackboard services were unavailable.  The cause of the issue was quickly identified and resolved.  Blackboard services became available at 12:25PM Sunday, Nov. 20th.  During that three hour period users were unable to access Blackboard, and would have received the message “Blackboard is experiencing […]

11/08/2016 – SpeedGrader Update

At 11:32PM Canvas Support sent this update to campus administrators regarding the sporadic error message some users are encountering in SpeedGrader. “Hello Admins— We have deployed better error handling within Canvas in order to collect the necessary data from Crocodoc, so we can better help them identify the recent timeouts. […]

Updates in the 10-29-16 Production Release

Canvas releases changes to its production environment every 3 weeks, including new features, updates to existing features, and bug fixes. Users can expand and collapse the Global Navigation Menu and view all items with a due date in the To Do list. Instructors have a small workflow change for group […]