1/24/2018 – Canvas Slowness – Resolved

Canvas sent the following message to admins at 10:42AM 1/24,

“Canvas reached normal performance again at 8:19 AM MT (10:19 AM ET, 7:19 AM PT). We sincerely apologize for the trouble this incident caused for your users”

As of 10:18AM Wednesday, Jan. 24th Canvas has reported slowness and longer than normal load times for some of its users.  Canvas is aware of the problem and have reported it on their status page, see below.  We will continue to post updates as we receive them.

-LMS Team

From Canvas Status

Update – We are still looking into the slowness issue within Canvas. We apologize for the inconvenience and appreciate your patience.
Jan 24, 08:15 MST

 

Investigating – Canvas users are experiencing longer load times than expected. Our DevOps team is currently investigating the cause, so we can implement a resolution. We apologize for any inconvenience this may be causing you, and appreciate your patience while we remedy this situation.
Jan 24, 07:47 MST