Instructure is reporting issues with Canvas SpeedGrader and DocViewer/Files. CIRT and ITS are aware of the issue and are working with Instructure to resolve these issues as soon as possible. Instructors can check the Instructure Status page for updates or return to this page on CIRT LMS news for updates. […]
Canvas Outage – Dropped Enrollments and Groups Memberships [Resolved]
On Jan 21 CIRT and the ITS Helpdesk received numerous reports of Canvas courses being unavailable to users. The enrollment package that runs at midnight each night appears to have removed a large number of users from their courses. A fix was applied and access to Canvas courses was restored […]
Zoom Partial Outage [RESOLVED]
Some users are experiencing issues when attempting to start or join Zoom meetings, and when attempting to log in to Zoom. Zoom is aware of the issue and is working on a fix. You can check the status of the issue on Zoom’s Status Page, and we will also update […]
Office 365 integration interruption [RESOLVED]
Between 10 am and 11:30 am on August 17, 2020, users were unable to use the Office 365 LTI for any course content in Canvas due to a high volume of requests. Instructure became aware of the issue, and implemented a fix at 10:50 am, and users were able to […]
Canvas Community currently unavailable [RESOLVED]
The Canvas Community site is currently requesting a password when users attempt to access it. Instructure is aware of the issue and are working on resolving it. You can still view help articles on the Canvas Guides site. CIRT will provide updates as we get them. If you have any […]
Canvas inaccessible [RESOLVED]
When navigating to canvas.unf.edu or via link in myWings, users are receiving an error. CIRT and ITS are currently investigating the issue. We will provide updates as we get more information. Resolution: Instructure implemented a fix, and the issue should be resolved. If you have any questions, please do not […]
Some users were seeing Page errors when accessing Canvas [Resolved]
On March 12th, 2020 some users were experiencing errors when trying to navigate to Quizzes, Discussions, and Modules starting at 9:18pm. The issue was resolved by 9:43 pm the same day. If you have any questions, please do not hesitate to contact CIRT.