(Resolved) Some Users May Be Experiencing Issues with Canvas DocViewer

Instructure is reporting this issue resolved. — Instructure is reporting issues with Canvas DocViewer, preventing some users from accessing documents inside of their browsers. Documents are still accessible via download. For more information, please check the Instructure Status page for updates or contact cirtlab@unf.edu. Workaround: Although files may not be […]

[Resolved] Duo/Azure Outage

On Monday, March 15th 2021, some users attempting to log into all UNF systems (including Canvas) experienced a DUO authentication error message. This issue was traced to the DUO vendor, then to Microsoft’s Azure service. The issue was intermittent and did not affect all UNF users. It was resolved by […]